My parents were stuck in a serious time warp, especially when it came to their television usage. All they had ever used was basic TV, with a few working channels. They were reluctant to change, but decided it was time. A Dish Network Offer had come in their mail, which is what prodded their decision. The technician came out and installed the service, and carefully instructed my parents on how to use the new remote. They found it to be very easy, and a great variety of channels offered. In the end, my parents are so happy they made the decision to update their television service.